Self-inflicted wounds

We have known for a long time that the right amount of pressure – emotional and financial – can lead people to commit fraud (see fraud triangle).

Yet, organizations continue to use all kinds of scorecards and incentives to apply financial pressure and shame their employees.

And then, when something goes wrong, when someone breaks the rules, the organization says that a “bad apple” is responsible for this “isolated event”.

Every time.

Really?

 

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