How we do things matters just as much as what we do.
We must carefully choose what we do if we don’t want to waste time on meaningless activities.
And we must carefully choose how we do these things to maximize our performance. Do our processes allow people to try new things and to fail? Do employees see how their work contributes to the end-result? Is the work allowing colleagues to grow? Are we careful to remove unnecessary emotional and financial pressures? Can people question the process?
It’s not enough to simply question what we do. Of course it feels good when we stop doing something that needn’t be done. But still greater satisfaction comes from joyful work.